英文道歉信

关于英文道歉信集锦五篇

在日常生活和工作中，我们使用上道歉信的情况逐渐增多，通过道歉信，我们可以更好地解释事情发生的`原因，消除误会或矛盾。为了让您在写道歉信时更加简单方便，以下是小编为大家整理的英文道歉信5篇，仅供参考，希望能够帮助到大家。

英文道歉信 篇1

Dear Mr/Ms,

I was very concerned when I received your letter of

yesterday complaining that the central heating systemin your new house had not been completed by the datepromised.

On referring to our earlier correspondence,I find that

I had mistaken the date for completion. The fault isentirely mine and I deeply regret that it should haveoccurred.

I realize the inconvenience our oversight must be

causing you and will do everything possible to avoid

< ……此处隐藏317个字…… your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore I thank you for taking the time to put pen top paper.

We are normally very proud of the service which we offer at China World, and thus, in an effort to redeem ourselves, we would like to offer you one nights complimentary accommodation when next you visit Beijing. To this end, I would be grateful if would contact me personally and I will gladly make the necessary arrangements on your behalf along with any specific requirements you may have.

My apologies once again and I look forward to welcoming you back to China world Hotel in the near future.

Regards

Alfred Zhuang

Front Office Manager